Shipping policy

Effective Date: October 6, 2026

Here is the path an order takes at Community More, from checkout to your door.

When you place an order

Standard delivery is free throughout the 50 U.S. states, including Alaska and Hawaii, with no minimum spend. We do not offer international delivery, expedited shipping or express shipping.

Before you pay, checkout shows the product price and any applicable tax. Your order goes to the shipping address you enter there. Free delivery does not cover installation, assembly or delivery services inside your home.

While we get it ready

Processing usually takes 0-1 business days; weekends and major U.S. holidays are excluded. Our cutoff is 2:00 PM (14:00) CT, U.S. Central Time, observing CST or CDT as applicable. An order placed after that time is processed on the next business day.

When it leaves us

A shipping email brings you the tracking number once your order is on its way. Use that number to follow the parcel.

On its way to your door

Allow an estimated 2-4 business days in transit after dispatch, including deliveries to Alaska and Hawaii. Your location and conditions affecting the carrier can change the actual transit time.

If something goes wrong

If the parcel seems lost or is substantially later than the estimated delivery window, get in touch at support@communitymore.com. We will work with the carrier to resolve the problem.

For manufacturing defects, damage in transit or an incorrect item, request a return within 30 days of confirmed delivery. Report delivery damage within 72 hours. The Refund Policy explains the required photos, approval and return instructions, and the refund expected within 20 calendar days after we receive the return.

When you need to reach us

Email: support@communitymore.com

Phone: (228) 287-1004

Hours: Monday-Friday, 9:00 AM - 6:00 PM CT